What We Collect and Why We Keep It
When you open an account with us, we collect the information you provide directly: your name, phone number, email address, and the payment method you use — whether that is bKash, Nagad, or Rocket. We also collect device and session data automatically when you log in
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from your phone or browser, including your IP address and session timestamps. This data lets us verify your identity, process your deposits and withdrawals, and keep your account secure across devices. We do not sell your personal data to third parties. We share it only where
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required to process a transaction — for example, confirming a bKash transfer — or where we are legally required to do so. Retention periods depend on the type of data: account registration details are kept for as long as your account is active, and transaction records
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are retained as required under applicable financial rules. If you close your account, we will delete or anonymise your data within a reasonable period, except where retention is required by law. Availability of our platform and these data practices depends on your local law and eligible
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regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.